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Consequently, the complaint was rejected due jest to lack of information. The player from Greece had his winnings confiscated aby Hell Spin Casino for exceeding the maximum allowed bet while using an active nadprogram. He intended jest to communicate with authorities regarding the incident, feeling wronged by the casino’s actions. However, as the player did not respond to the team’s inquiries, the complaint państwa unable to be pursued further and państwa rejected.
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- Despite multiple attempts, the casino did not engage in resolving the issue.
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The player had claimed that he did not exceed the maximum bet limit while the bonus państwa active. However, the Complaints Team had found four bets that breached the casino’s terms in the player’s betting history. The casino had been asked jest to provide further information regarding these bets, but they had not responded. The player was asked to obtain the full history from the casino so that the situation could be further investigated. The player from Canada is dissatisfied that the casino confiscated his winnings after reviewing his gameplay.
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The player struggles to withdraw his balance due ongoing verification. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. That vast array of games at Hell Spin Casino comes from over 60 leading iGaming developers. This is not as many as some other Curacao-licensed platforms but more than enough to ensure boredom never becomes an issue. Dodatkowo, with so many developers, it means more new games as and when they are released. The total welcome bonus available combining all four standard deposit bonus deals is a 205% deposit match up owo dwóch,czterysta EUR or 5,dwieście NZD/CAD Plus 150 free spins.
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The Complaints Team reviewed the evidence and determined that the casino’s actions were justified due to a breach of terms regarding multiple accounts. Consequently, the complaint państwa rejected as unjustified, and the player was informed of the decision. The player asserted that he only used one account and made prior deposits. The casino’s actions were deemed appropriate as they followed their strict policy mężczyzna multiple account usage. Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. The casino’s Safety Index, derived from these findings, provides a score reflecting online casino’s safety and fairness.
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- However, as the player did not respond jest to the team’s inquiries, the complaint was unable owo be pursued further and państwa rejected.
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